In the past couple of years, ghost kitchens have burgeoned due to dine-in restrictions caused by the COVID-19 pandemic. The online food delivery services were already on the rise and the pandemic gave the ultimate push to the profitability and popularity of this business model.
Owing to the popularity of this business model, many restaurateurs have started investing in ghost kitchen delivery software. But, choosing one from a long list of software could take some time. So, if you are a ghost kitchen owner and are looking for ghost kitchen delivery software, we will help you choose the right software. Additionally, we will let you in on a first-ever ghost kitchen credit card to improve your margins.
First, Why Do You Need a Ghost Kitchen Delivery Software?
Apart from streamlining your operations and helping generate profit, these are the reasons to get a delivery software:
The Rising Demand
As per Statista, the global ghost kitchen market can reach $71.4 billion by the year 2017. On the other hand, in a webinar arranged by Euromonitor, it was stated that ghost kitchens could create a $1 Trillion global opportunity by the year 2030. These numbers clearly imply that the future of the global ghost kitchen market is astonishingly bright. Therefore, if you are a new or a seasoned ghost kitchen owner, investing in a ghost kitchen delivery system now could be a lucrative deal for the future.
Easy Restaurant Management
If you have more than one restaurant, you can easily manage them by logging into the application and running your operations with a single merchant account. Moreover, with a delivery system, you can manage your inventory, update quantities, and optimize the ordering process. Meanwhile, the accounting and pricing tool can Gove you insights into the current food and vendor prices.
Opportunity to Target Local Vendors
In the last couple of years, local vendors suffered to sell their food items due to timely imposed restrictions and lockdowns. With ghost kitchen delivery software, you can support them by listing them on the platform to order supplies automatically.
Not only this, but once you’ve identified your local vendors, you can use the Ghost Financial’s credit card (first-ever cash back credit card for food and beverage inventory expenses) to improve your margins as well. How? When you use this to buy supplies, you get 1 percent cash back on every purchase. For instance, if you buy your monthly supplies from your local vendor for $40,000 and pay with Ghost Financial’s ghost kitchen credit card, you get a cashback of $400. With this, you can optimize your spending and lift your margins by approximately 10 percent.
How to Select a Ghost Kitchen Software?
When you are about to select a ghost kitchen software, these are some of the elements you should keep in mind:
Fully Customizable
Ensure that the delivery software you are choosing is fully customizable as per your restaurant/ghost kitchen needs. You can develop a bespoke delivery software from scratch, but it is expensive and time-consuming. Instead, you can use plug-and-play and fully customizable solutions available in the market.
Advanced Dashboard
Your delivery software must be able to handle order requests, delivery staff operations, daily sales reports, payments tracking, refund requests, and other restaurant operations from the dashboard. It must be well designed and integrated with advanced features and functionalities.
Multilingual
If you are looking to capture a wider audience, choose a delivery software that has built-in multilingual functionality. It removes language barriers and helps local customers order their favorite food in their native language.
Tech Support and Maintenance Services
Once you’ve bought delivery software for your ghost kitchen or restaurant, you may face the issue of bugs or understanding the platform’s functionalities. In these cases, you might need some professional assistance. So, ensure that the platform you choose has good customer assistance and support to handle technical consequences.
Conclusion
Today, delivery systems have become a necessity for restaurants and ghost kitchens. If you are selecting one, you should also consider your business needs and budget (other than the points mentioned above). To get a good understanding of the software, we recommend running a demo of the software to check its features and functionalities.
FAQs
1. What is a ghost kitchen credit card?
A ghost kitchen credit card is a first-ever cash back credit card for food and beverage inventory expenses. Introduced by Ghost Financial, a comprehensive financing and business services platform, this credit card optimizes your spending and improves restaurant margins.
2. What is a restaurant ordering system?
It is a system that allows ghost kitchens and restaurants to accept orders from customers. With the rest of online food delivery, it has become crucial for restaurants and ghost kitchens to integrate an ordering system.
3. What is the advantage of having a delivery system for a restaurant?
There are various benefits of using a delivery system. It expands your customer base, gives your customers a variety of options, increases your revenue, helps manage the inventory, track payments, track refunds, manage your menu, and offers unparalleled convenience.